Eligibility for Returns

• Returns are accepted within 10 days of delivery.

• The product must be unused, in its original packaging, and in resalable condition.

• All accessories, manuals, and warranty cards (if any) must be included.

• A valid proof of purchase (order ID or invoice) is required.

Non-Returnable Items

• Products that have been installed, used, or damaged after delivery.

• Custom-made or special-order items.

• Clearance or discounted items marked as final sale.

• Electrical items that have been tampered with or opened (e.g., sealed circuit boards).

Defective or Damaged Items

• If your item arrives damaged or is not functioning properly, please contact us within 48 hours of delivery.

• We may request images/videos of the product to assess the issue before approving a return or replacement.

Return Process

• 1. Contact our support team via email or phone to initiate a return.

• 2. Once approved, we will share the return shipping details.

• 3. Ship the item back securely. Customers are responsible for return shipping unless the product is defective.

Refunds

• Refunds will be processed within 7-10 business days after the returned item is received and inspected.

• Refunds are made to the original payment method.

• Shipping charges (if any) are non-refundable unless the return is due to our error.

Exchange

• Exchanges are allowed for the same product category if stock is available.

• Price differences (if any) must be settled before dispatch.

Contact Us for Returns

• Phone: +91-84275-84682

• Email: srvelectricalsindia@gmail.com

• Address: Paul Electricals, Nangal Kalan Road, Village Jawaharke, Mansa, Punjab - 151505