Shipping Policy

Shipping Policy

At SRV Electricals, we are committed to delivering your orders in a timely, safe, and cost-effective manner. This Shipping Policy outlines the terms and conditions regarding shipping and delivery of products ordered through our website or via authorized sales channels.

1. Shipping Coverage

We ship products across India, including Punjab, Haryana, Himachal Pradesh, Uttar Pradesh, Bihar, and other regions. International shipping is not currently available.

2. Order Processing Time

  • All orders are processed within 2–4 business days after order confirmation and successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

3. Shipping Time & Delivery

  • Estimated delivery times range from 3 to 10 business days depending on the destination.

  • Delays may occur due to high demand, weather conditions, or courier issues. We appreciate your patience during such events.

4. Shipping Charges

  • Shipping charges are calculated based on the weight, dimensions, and destination of the order.

  • Exact charges will be displayed at checkout before payment confirmation.

5. Order Tracking

  • Once your order is shipped, a tracking number and courier partner details will be sent via email/SMS.

  • You can track the shipment status on the courier’s website using the tracking ID provided.

6. Delivery Attempts

  • Our courier partners will make up to 3 delivery attempts.

  • If unsuccessful, the order may be returned to us and additional charges may apply for reshipment.

7. Damaged or Lost Packages

  • If your package is damaged during transit, please refuse delivery and contact us immediately with photos.

  • For lost shipments, we will initiate an investigation with the courier and keep you informed.

8. Shipping Restrictions

  • Certain products may be restricted based on location due to safety or compliance concerns.

  • Large machinery or industrial equipment may require special shipping arrangements and handling.

9. Contact Us

For questions or concerns about your shipment, contact our support team:

SRV Electricals
Paul Electricals, Nangal Kalan Road, Village Jawaharke
Mansa, Punjab – 151505
📞 +91-84275-84682
✉️ munish.srv163@gmail.com